Lucas Company: Work Better, Live Better

DIAGNOSIS / ENTERPRISES

Improvement in each core area has its own benefits, just as deficiencies in each area have their own costs. In general, work done well is more profitable, more effective and more enjoyable. Ultimately, an operations review seeks to make the most of what’s been committed to our care.

Enterprise – Diagnostic Questions (by area):

MARKETING
Why do customers return?

INTERNAL CONTROLS
What are the high risk areas?

HUMAN RESOURCES
Does everyone understand the yardstick they'll be measured by?

PLANNING
How are plans used?

FINANCE
How are future cash needs planned for?

OPERATIONS
What things have to happen for this business to succeed?

ORGANIZATION
How well does authority match responsibility?

ACCOUNTING
Who needs what information when?

TECHNOLOGY
Who maintains the technology plan?

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